Sir John Daniel ON DISTANCE
LEARNING
Sir John Daniel has served
as vice chancellor of the British Open University in Milton Keynes, England,
since 1990. He earned advanced degrees at Oxford University and the University
of Paris before moving to Canada, where he directed his attention to the
development of open and distant learning. He held positions as vice president
at Athabasca University in Alberta and Concordia University in Quebec,
before becoming president of Laurentian University in Ontario in 1984.
He also has served as president of the International Council for Distance
Education. Daniel is author of Mega-Universities and Knowledge Media: Technology
Strategies for Higher Education (Kogan Page Limited, 1996). In 1994, he
was knighted for services to higher education. Daniel serves as a consultant
to FSU on its distance learning initialtives.
RINR:
How do you see delivery of distance education differing in the U.S. from
in the UK and other European countries? Will it be necessary to Americanize
the OU’s present courses to make them acceptable to students in the U.S.?
Will you offer any of your courses in their present British format?
Daniel:
We envisage greater use of partnerships, for example, through articulation
arrangements with other institutions, than in Europe. We shall also offer
greater flexibility in course time-tabling. We shall proceed in a cautious
way over Americanization. Our business courses have already shown that
they can travel internationally. We shall offer shorter courses than in
the UK but survey students extensively to discover whether this is actually
necessary. We shall not adapt content extensively, but then we are choosing
courses that are the most likely to travel readily.
RINR:
Given that there are more than 3,000 colleges and universities in the U.S.,
do you think there is still a large unserved population that will use distance
education? The OU already has an annual worldwide enrolment of 200,000
students. How much expansion of OU’s enrollment in the next five years
or so do you project by coming to the United States?
Daniel:
The honest answer is that we don’t know, but as the shoe magnate Tomas
Bata once said, ‘If you want to sell shoes, go to a country where they
wear shoes’. Even a tiny proportion of the U.S. higher education market
is large in absolute terms. However, the fact that the University of Phoenix
planned to be a distance education institution and then became a largely
campus operation when the market drove it that way suggests caution. Note
that the OU will not be enrolling students in the U.S. USOU is a separate
institution. I would be happy if USOU had 10,000 students five years after
launch.
RINR:
Can you identify any particular problems of a traditional university like
FSU becoming a dual-mode institution?
Daniel:
The general problem is that there are very few examples of successful dual-mode
institutions. The campus tends to dominate and numbers in the distance
program are usually small. The difficulty is to graft different working
styles (faculty teamwork, division of labor, specialization within the
teaching function) onto the individualistic, cottage industry tradition
of the campus.
RINR:
Over the past five years, FSU has gradually and carefully undertaken its
distance education initiatives. Do you have any advice for us as we continue
this work?
Daniel:
I think FSU has made a good start. It was slow and hesitant until about
mid-1998 but I observe that it is now moving well. My advice would be to
go for scale, rather than letting the distance program drift into being
mainly an enrichment program for campus students–which often happens. I
think that the way you have got the community colleges involved is excellent
and gives FSU a unique selling point compared to most such initiatives.
RINR:
How do you see the Internet and the Web in relation to the delivery of
courses in the U.S.? How will the Internet affect the internationalization
of education? Does the OU plan to move more of its current course offerings
on to a Web-supported mode?
Daniel:
We’ll take advantage of the greater on-line penetration in the U.S.. However,
we must be aware of the growing backlash against on-line instruction and
the fact that our accreditation team strongly urged us not to go 100 percent
on-line. As regards internationalization, remember that the Internet is
still largely a U.S. phenomenon, just as cellular phones are largely a
Europe/Asia phenomenon. My earlier response about caveat emptor applies.
In 20 years’ time the Indians will have swept the board with on-line education
but that is a long way away.
RINR:
What do you see as the greatest challenge for distance learning?
Daniel:
The great danger (is) reversion to the reputation of correspondence education—see
Jessica Mitford’s article ‘Let us now appraise Famous Authors’ in the Atlantic
Monthly circa 1970. The combination of Wall Street infatuation with making
huge profits from on-line learning and the lousy quality of much of it
could wipe out the gains of 30 years’ hard work by the OU and others–but
the damage may be limited to the U.S. which isn’t a very important consumer
anyway, so that’s alright.